Privacy policy

Privacy Policy

Welcome to EarthaShastra! Your privacy is important to us. This Privacy Policy is issued in compliance with:

Section 43A of the Information Technology Act, 2000;
Regulation 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (“SPI Rules”).

At Earthashastra, we respect the trust you place in us and understand the importance of safeguarding your personal information.

This Privacy Policy explains how Earthashastra and its affiliates (collectively referred to as “Earthashastra”, “we”, “our”, or “us”) collect, use, store, share, and protect your personal information through our website https://www.earthashastra.in.

By accessing or using our website, providing your information, or availing any product or service offered by us, you expressly agree to this Privacy Policy and the applicable terms and conditions. You also agree that your information will be governed by the laws of India, including data protection and privacy laws. If you do not agree with this policy, please do not use or access our website.

Note: This Privacy Policy may be updated from time to time without prior notice. We encourage you to review this page periodically to stay informed of any changes.

Collection of Information:

We collect personal information that helps us identify you and serve you better when you interact with our website or services. This information may be collected during registration, order placement, customer support interactions, or other engagements with Earthashastra.

The information we may collect includes, but is not limited to:

Personal details such as name, age, address, phone number, email address, occupation, and proof of identity or address.
Sensitive personal data such as payment details (bank account, credit/debit card information), passwords, or other payment-related credentials.
Usage-related information including browsing activity, purchase history, preferences, device details, location data, call records, and other information you voluntarily provide.

You may browse certain sections of our website without revealing personal information. However, once you provide personal data, you are no longer anonymous to us. Mandatory and optional fields are clearly indicated wherever possible. You always have the choice not to provide information by choosing not to use specific services or features.

We may automatically collect certain technical and behavioral information such as IP address, browser type, referring URLs, and website navigation patterns. This information is used in aggregated form to analyze trends, improve services, and enhance user experience.

Information that is publicly available or disclosed under applicable laws, including the Right to Information Act, 2005, is not considered sensitive personal information.

How we Use Your Information

We use your personal information primarily to deliver the services you request. Where applicable, you will be given the option to opt out of promotional or marketing communications.

Your information may be used for:

Processing and fulfilling orders
Improving customer experience
Resolving disputes and addressing concerns
Preventing fraud and ensuring platform security
Conducting research, analysis, and surveys
Informing you about products, services, offers, and updates
Enforcing our terms and policies

With your consent, we may request access to certain device features such as SMS, contacts, location, or device information in order to:

Send order-related or service-related communications
Improve website functionality and user experience

If such permissions are not granted, certain features or services may be limited.

COOKIES

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device that help us improve website functionality and performance. Cookies do not store personal information directly.

We use cookies to:

Understand website traffic and user behavior
Measure promotional effectiveness
Enable smoother login sessions
Deliver content relevant to your interests

Most cookies are session-based and are automatically deleted when you close your browser. You can choose to disable cookies through your browser settings, though doing so may limit certain features of the website.

Third-party cookies may also be placed on some pages. Earthashastra does not control or take responsibility for such cookies.

SHARING OF INFORMATION

We may share your personal information with:

Our affiliates and service providers for operational purposes
Payment processors, logistics partners, and customer support vendors
Legal or regulatory authorities when required by law

We do not sell your personal information to third parties for marketing purposes without your explicit consent.

Information may also be disclosed in good faith to:

Comply with legal obligations
Enforce our policies
Protect the rights, property, or safety of users and the public

In the event of a merger, acquisition, or business restructuring, your information may be transferred to the new entity, which will be required to follow this Privacy Policy.

LINKS TO THIRD-PARTY WEBSITES

Our website may contain links to external websites. Earthashastra is not responsible for the privacy practices or content of such third-party sites, and we recommend reviewing their privacy policies separately.

SECURITY MEASURES

We implement reasonable technical and organizational safeguards to protect your personal information from unauthorized access, misuse, loss, or alteration. Secure servers and industry-standard security practices are used wherever possible.

However, data transmission over the internet is not completely secure. By using our website, you acknowledge and accept the inherent risks associated with online data transmission. Users are responsible for maintaining the confidentiality of their account credentials.

CHOICE / OPT-OUT

You may opt out of receiving non-essential promotional communications from us at any time. To unsubscribe, please contact us at hello@earthashastra.in.

CHILDREN’S INFORMATION

Our website is intended for individuals who can legally enter into contracts under the Indian Contract Act, 1872. We do not knowingly collect personal information from individuals under 18 years of age. If such information has been shared, you confirm that you have the authority to do so.

DATA RETENTION

We retain personal information only for as long as necessary to fulfill the purpose for which it was collected or as required by applicable laws. Data may be retained for legal compliance, fraud prevention, dispute resolution, or legitimate business purposes. Anonymized data may be retained for analytical and research purposes.

CONSENT

By using our website or providing your information, you consent to the collection, use, storage, disclosure, and processing of your personal information in accordance with this Privacy Policy. If you share information with other individuals, you confirm that you have the authority to do so.

GRIEVANCE OFFICER

In compliance with the Information Technology Act, 2000, the details of the Grievance Officer are as follows:

Name: Team EarthaShastra
Address: Ognaj, Ahmedabad 382481, Gujarat
Phone: +91 9818626969
Email: hello@earthashastra.in
Timings: Monday to Saturday, 10:00 AM – 6:00 PM